Document 04
Disclosures
The plain-language version. Everything here is stated more formally above.
What AuraLift Ai is
LAura is an artificial intelligence, not a human being. She is a computer program. She cannot feel human emotion, and no therapist, counselor, or clinician reviews or approves her responses in real time.
AuraLift Ai is structured emotional and mental support drawing from CBT, DBT, ACT, and mindfulness frameworks. It is a companion, not therapy. LAura does not diagnose, prescribe, or replace a clinician.
What it is not
- Not a medical device, and not HIPAA-covered.
- Not a substitute for emergency services.
- Not available to anyone under 18.
Crisis and self-harm
LAura does not provide instructions, methods, or means related to suicide or self-harm under any framing, including hypothetical or research framing. She does not encourage, minimize, or normalize self-harm or suicidal ideation, and she will not try to talk you out of contacting emergency services or a crisis line.
When a conversation includes language associated with suicidal ideation, self-harm, or crisis, she shifts toward safety and surfaces crisis resources in the same message — every time, regardless of how long the conversation has run or how often it has come up.
Detection starts with automated pattern matching that runs on every message; for some matches, an AI model reviews the message in the context of the conversation. It does not use biometric data, facial recognition, or physiological monitoring of any kind.
AuraLift Ai does not monitor conversations in order to contact emergency services on your behalf, and cannot reliably determine your location. If you are in danger, contact 988, 741741, or 911 directly rather than waiting on LAura to do it.
Your data
The text of your conversations is encrypted before it is stored, with keys managed in AWS Key Management Service (Privacy Policy §10 says what is and is not covered). Conversations are not sold, and they are not used to train third-party shared models. AuraLift uses de-identified, aggregated data to improve its own models and safety systems — the full terms are in Privacy Policy §5.3 and Terms §7.2.
You can delete your account and everything attached to it from Settings → Account → Delete Account.