Safety
Your safety comes first.
Crisis resources are one tap away. Distress signals trigger real support, not scripted reassurance.
If you need help now
988
The Suicide & Crisis Lifeline. Free, confidential support, 24/7.
Call or text 988What LAura is, and is not.
She is
- An AI wellness platform, available 24/7
- Grounded in CBT, DBT, ACT, and mindfulness
- Built with crisis detection and safety awareness
- Private, encrypted, and secure
- Useful alongside therapy, or on its own
She is not
- A replacement for licensed therapy
- Able to diagnose conditions
- Medication advice
- An emergency service
Built into every session.
Real-time awarenessIf you mention self-harm or hopelessness, LAura surfaces 988 and the Crisis Text Line in the same message.
Crisis resources, built inWhen needed, crisis resources appear immediately. No searching required.
Support one tap awayCrisis information is always one tap away, in every session.
Age verificationLAura is designed for adults 18 and older. We verify age and provide youth resources when needed.
How she responds.
Casual check-ins stay casual. Signs of distress pull the conversation toward safety.
0No concernNormal conversation continues, with full access to every feature and mode.
1Low-level concernShe gently validates your feelings, asks clarifying questions, and checks in to understand what you need.
2Elevated concernShe shifts to supportive awareness, surfaces the relevant crisis resources, and pauses non-safety topics.
3Urgent concernCrisis resources are shown immediately and prominently. The conversation focuses entirely on your safety and on connecting you with professional help.
What she will not do.
Just agree with youShe is trained to respectfully challenge, not simply agree.
Make you depend on herShe actively encourages your own coping skills and real-world support networks.
Stretch past her limitsIf you need more support than the platform can provide, she will gently recommend a licensed professional.
Put a label on youShe never diagnoses conditions.
Your data stays yours.
Inside AuraLift, your conversations are encrypted in transit and at rest. We only make promises about the systems we control. Here is how yours are kept.
Encrypted twice overSessions travel encrypted, and the sensitive parts (conversations, journals, check-ins) are encrypted again at the field level inside our database. The AI services that power a session receive only what that session needs, under our agreements with them.
Audited, role-gated, not for saleAccess inside AuraLift is role-gated, and every read of sensitive data is written to an audit log. Nobody browses your conversations, not support and not engineering, without an audited reason. We do not sell your data.
Gone when you sayYour data lives as long as your account does. Delete your account and everything (sessions, journals, moods, goals, memories) is queued for permanent erasure and hard-deleted after a 30-day grace window. The erasure itself is logged.
If you are under 18
LAura is built for adults. These services are built for you, and they are good ones.
Teen Line1-800-852-8336Trevor ProjectLGBTQ+ youth · 1-866-488-7386Crisis Text LineText HOME to 741741
Or talk to your school counselor or a trusted adult.